Teamviewer Personal user, account shows as Corporate license

cdcbr3

My old company had a Corporate account and somehow I beleive my personal email got linked to it. Now when I try to remote my sons computer, I get an error that my session has expired and I need to wait before logging in again.

Can my personal email be unlinked?

.Carol.fg.

Hi @cdcbr3 ,
Thanks for your question and welcome to our Community!

If your personal account has been linked with a TeamViewer multi-user license, you would need to contact the company profile administrator and request the removal of your personal account.

Once an account is added to a company, the administrator has full power over the account.
For more details check: https://www.teamviewer.com/en-us/global/support/knowledge-base/teamviewer-classic/company-management/all-about-the-teamviewer-company-profile/

If your account isn't linked with the license anymore, but you still receiving time limit for your remote sessions, check the steps in our blog post:

https://community.teamviewer.com/English/discussion/94784/thank-you-for-playing-fair

Let us know if this information helped you, and if we can assist you any further.
Best, Carol