Corporate customer unable to logon to www.teamviwer.com/support

cshore · 2024-08-17T22:12:05+00:00

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I am unable to submit a support request via your web portal either via the email address I originally had as the Company Administrator and the one used during onboarding, or another email which I have switched to be the Company Administrator, and the company contact.

Your web portal just cycles back to the login screen after i enter username and password and authentication code, and then briefly showing some screen that looks like it's connecting to your support portal.

And the original question I had:
Is there a TeamViewer VPN option for MacOS? We use Windows, MacOS, and Linux here and it would be helpful to have VPN on all our platforms. I have seen the question unanswered on the Community website, and no clear answer in the documentation.

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cshore

Finally in the office during TV business hours, made a call. No MacOS VPN.

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cshore

Finally in the office during TV business hours, made a call. No MacOS VPN.

cshore

That is https://www.teamviewer.com/support and following the link to create ticket.

The typo was only in the title to the question, not when doing the logon.