Help Needed: "IDS_STATUS_MSG_NOROUTE_SessionLimit" Error (Premium License)

aoifujiwara

Hello TeamViewer Community,

I’m encountering an issue with TeamViewer and would appreciate any assistance. I’m getting the error message "IDS_STATUS_MSG_NOROUTE_SessionLimit" when I try to connect to my remote PC.

Here’s what I’ve tried so far:

• Disconnected my remote PC from any devices.
• Deleted the remote devices and readded them.
• Restarted the TeamViewer host on both the local and remote devices.
• Restarted the host PC itself.

Despite these steps, the error persists.

I am using a Premium license, which allows me to connect to 3 remote devices. However, I am currently only using 1 remote device.

Has anyone else encountered this issue or have any additional suggestions for resolving it?

Thanks in advance for your help!

Best regards,
Aoi Fujiwara

Evgeg

Did anyone find a solution to this?