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Trying to get user to use JoinCompany link


I have a user who downloaded and installed TeamVewier 12 and then registered on the Teamviewer site.   Unfortunately he should have been under our TeamViewer Manangement Console. I have asked them to use the link to JoinCompany, but he is getting the error saying that the account has not been verified on the browser.

teamviewer error browser.png

They don't seem to have the initiall email anymore.  Can this be sent again?





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