Hello @leestanton, Thanks for your reply. Since we didn't receive the screenshot, could you please send me your invoice number and the e-mail address of your TeamViewer account in a private message?
Looking forward to your message.
Best, Nadin
Hello @GirolamoViaVerde, Thank you for your post. As a first step, could you please double-check that you are logged in with your licensed account correctly? A screenshot of your TeamViewer Client where the message of the free usage is shown would also be helpful. (please don't forget to make your ID and password, … unrecognizable). Thank you in advance! Best, Nadin
Have you heard?! On October 21, we’re hosting TeamViewer Rise—and we want to see you there! The digital event dedicated to IT experts. Join us to hear industry leaders as they share demos, roadmaps, and real-world strategies for delivering better IT. Take part in our first annual event for Proven, ready-to-deploy…