Proxy messages appear persistently If network connection changed
Hi All,
We have recently been taking calls about proxy messages appearing on users devices when they are internal to our internal network.
We have done a little digging and this appears to occur when users have booted up wired or wireless and then have to (for whatever reason) plug a network cable in or remove it.
At this time the proxy messages appear and persistently pop up when cancelled.
If the app is exited from and re-launched, the popup's stop once the app has contacted the TeamViewer servers (i.e. the app has an ID and Password).
Same to say, if the user then reverses the process of re-connecting or removing the network cable, then the same proxy messages appear once again.
We have tried changing the registry values for proxy (it is set to auto discover) but nothing seemed to help with the above behaviour.
Any help with this would be greatly received.
Thanks in advance,
Ed
