how to get Invoice Number

gtnaidu2001
gtnaidu2001 Posts: 1
edited September 12 in Licensing

how to get Invoice Number

Answers

  • Akiho
    Akiho Posts: 1,411 Moderator
    edited September 13

    Hi @gtnaidu2001,

    Thank you for reaching out to the Community.

    You may locate your invoice number in the following place:

    • Invoice: Please check all email inboxes, including the spam folder, to find your invoice, which has been sent as a purchased email.
    • Customer Portal: Customer Portal allows you to manage customer data, invoices, and subscriptions. Please check if you are able to access the system, as the activation of Customer Portal is required to gain access.

    Should you have any issues accessing the Customer Portal or invoice, please contact our support team for further assistance.

    Hope you find this helpful.

    Best,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター