Cancel License

Dear Customer Service
I want to cancel my unused license.

my company is upset that I paid for a limited license without any notification from TeamViewer.

Answers

  • Akiho
    Akiho Posts: 1,411 Moderator

    Hi @SoheilDarvishi,

    Thank you for reaching out to the Community.

    You can submit a cancellation request for your TeamViewer subscription license through the TeamViewer customer portal or by raising a support ticket.

    Please know that prior activation of the TeamViewer license or customer portal is required to access those systems, and we cannot assist with any cancellation cases in the Community for security & privacy purposes.

    Should you lack access to either option, please visit our support page and contact our support team directly.

    Thanks in advance for your understanding.

    Best,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター