License not active?

HenkBoonstra

Hi, I purchase a Business license earlier this morning, received the email with 'Your TeamViewer Order Confirmation' but no active license yet. Order nr. [Removed as per Community Guidelines] Can you verify if all is OK? When will the license be active? Greetings, Henk

Akiho

Hi @HenkBoonstra,
Thank you for reaching out to the Community.

If you are still experiencing the issue, please check all your email inboxes, including the spam folder, to locate the purchase email from TeamViewer.

• Should you be unable to locate the email containing the activation link, kindly reach out to our customer support team for further assistance.
• If you can confirm the activation link, you are ready to take the activation procedure.  Please visit the following article and select the TeamViewer license that you purchased to find a suitable activation process with your license: License Activation Guides

Upon to activation, licensed connections can be established after signing in with your licensed TeamViewer account!

If you have any questions using TeamViewer, please share them here in our Community.

Best,

Akiho