Inquiry for refund and termination of contract

ahnyoungdong
ahnyoungdong Posts: 1
edited October 11 in Licensing

Forget that you don't use Teamviewer

I paid for a year more

I'll get a refund for the part that's already been paid

I want to terminate the contract in the future

I can't find a menu that I can cancel

Please attach the link

[removed by moderator]

Please reply to the above e-mail

😊

Answers

  • Nadin_W
    Nadin_W Posts: 792 Moderator ☑

    Hello @ahnyoungdong,

    Thank you for your post!

    Please know that the cancellation of a TeamViewer license is done via a submitted ticket: Submit a ticket.

    You can find out more about subscriptions, including cancellation methods, renewal periods, …, in our Knowledge Base: https://bit.ly/4aD3yzy
    and at the bottom of your initial invoice.

    Let us know if you need any further assistance.

    Best,
    Nadin

    German Community moderator 🖤 Moderatorin der deutschsprachigen Community