how long after payment does your. teamviewer become active

taz31
taz31 Posts: 1
edited October 2024 in Licensing

Answers

  • ashleyhuefner988
    ashleyhuefner988 Posts: 1
    edited November 2024

    my name is ashley [removed per Community Guidelines] and my registered email account with teamviewer is [removed per Community Guidelines] i didn't got any activation link yet and the money is already deducted from my credit card..send me the activation link as soon as possible thank you

  • Ying_Q
    Ying_Q Posts: 2,762 Moderator

    Hello @taz31 and @ashleyhuefner988,

    Welcome to the TeamViewer Community!

    When you purchase the TeamViewer license on the TeamViewer homepage with payment, the license activation email will automatically be sent to your email inbox. We would like to remind you to check both your inbox and spam folders for incoming TeamViewer emails. Please check again the email inbox, and follow the activation steps - License Activation Guides - Overview.

    If you are waiting longer than expected for the license activation email, contact the TeamViewer Support Team for order confirmation and the license activation email.

    We hope that you may activate the license successfully and smoothly. if there is any other question about TeamViewer, feel free to drop a post in the Community forum.

    Best,

    Ying_Q

    Community Moderator/中文社区管理员