I activated my remote access licenses 2 months ago yet every time I log into my team view it still shows that I'm on the free version. I've uninstalled and reinstalled TV multiple times on my computer. I paid for four years up front. I've been given the run around when trying to get support for this issue. I log into my Customer Portal online and I see my subscription but when I log into WebApp or TV App it still shows as the free version. I'd really like the problem addressed please as it doesn't seem like any of the help documents I've followed seem to address and fix this issue.