Unlock 4 digit phone screen from teamviewer

JeffreyPang

I'm writing to confirm whether there's a solution to unlock my Android phone, which currently has a black screen when I connect via TeamViewer. I have a 4-digit code set up to unlock the phone, and I would appreciate any guidance on unlocking it through TeamViewer to be able to use the device. Thank you!

MrKumar

I think, this can be fixed only by TeamViewer Technical team. Meanwhile, what I do is just guessing where the lock number would be on my remote mobile and trying to unlock it. After 2 or 3 attempts, generally I managed to unlock my device. For my convenience I have set my Unlock number something easier to get button position. I think we donot have any other option till now.