Teamviewer remote 15.59.3, can no longer copy and paste between Windows 11 and MacOS 15.1

ccgardne
ccgardne Posts: 1
in General questions

Before the updated it worked fine, was able to copy snippits and text from my PC to my mac, however after this update it no longer works for either. Both settings are enabled in each device and each device is running the latest update. Any help would be greatly appreciated!

Best Answer

  • JenW
    JenW Posts: 1,221 Senior Moderator ☑
    Answer ✓

    Hi all,

    Thank you for raising this issue with the macOS clipboard in our Support Forum.

    Our engineers are aware of the issue and are actively working on its resolution. As soon as we have updates, we will inform you in this thread.

    We apologize for the inconvenience caused and thank you for your patience.

    Best,

    Jen

    Modératrice Communauté Francophone / French Community Moderator

«1

Answers

  • tvuser67
    tvuser67 Posts: 3

    Received the latest update and now clipboard synchronization is not working, can't copy/paste across devices. On version 15.59.3 . Have checked Actions > Use Shared Clipboard, and Advanced Settings > Advanced > Clipboard Synchronization is checked. Have tried across multiple devices. Have restarted the clients on all machines, still having the issue.

  • tvuser67
    tvuser67 Posts: 3

    Bumping, also having this same issue and also made a post in hopes of the bug gaining visibility

  • lcbrevard
    lcbrevard Posts: 4
    edited November 3

    I am seeing this same issue.

    Fortunately file transfer works. Drag and Drop never worked and apparently isn't supposed to.

    Running Windows 11 Pro 23H2

    image.png

    TeamViewer 15.59.3 using one of the three seats with my "Business" license:

    image.png

    The MacBook Pro 2012 is running Sonoma 14.6.1S (enabled with Open Core Legacy Patcher 2)

    image.png

    Running TeamViewer 15.59.3

    image.png

    This used to work.

  • fostermb
    fostermb Posts: 1
    edited November 3

    Me too.

  • ndzhalazova
    ndzhalazova Posts: 2

    Same issue here, stopped working and nothing appears to make it so.

  • JenW
    JenW Posts: 1,221 Senior Moderator ☑
    Answer ✓

    Hi all,

    Thank you for raising this issue with the macOS clipboard in our Support Forum.

    Our engineers are aware of the issue and are actively working on its resolution. As soon as we have updates, we will inform you in this thread.

    We apologize for the inconvenience caused and thank you for your patience.

    Best,

    Jen

    Modératrice Communauté Francophone / French Community Moderator

  • digitalsteel
    digitalsteel Posts: 4
    edited November 4

    Thank you

    I have the same issue and will appreciate a PROMPT solution — this is just causing a lot of wasted time !!!

    Please please resolve ASAP!

    PS — clipboard works fine between Macs -

  • wrgeek
    wrgeek Posts: 1
    edited November 5

    Found same issue…may have to downgrade to 14.x until they can come up with a solution. Spent way to many hours trouble shooting this problem. Glad I found this post will stop fighting the bug. Hopefully they fix it quick!

  • yetanotheruser
    yetanotheruser Posts: 1

    +1

    same environment: windows 11 client and macOS host

  • schmittk
    schmittk Posts: 1

    same problem here - where can I find an older release?

  • mattava
    mattava Posts: 1
    https://community.teamviewer.com/English/discussion/comment/160206#Comment_160206

    Same problem, do you have any news? At the moment it is practically impossible to work between windows and mac.
    Even upgrading to latest version, including operating system, the problem persists.

    Thanks for support

  • mscheurer
    mscheurer Posts: 15
    edited November 6

    Problem occurs with all Windows Remote machines (running 10, 11, Server OS).

    Workaround: Actions > Clipboard > "Paste clipboard as kestrokes":

    Bildschirmfoto 2024-11-06 um 12.16.19.png

  • sturmadin
    sturmadin Posts: 4
    edited November 6

    Same issue, paralyzing issue.

  • Razak1989
    Razak1989 Posts: 1

    I have the same problem. I can’t work.

  • monsterjake23
    monsterjake23 Posts: 1

    Same issue. This is a huge problem for me and I really need this fixed asap. This is the whole reason I used team viewer and without it, its basically not useable for me.

  • artaxx
    artaxx Posts: 1

    This issue persists since days now and is essential for my whole remote work! I am working 100% remote.

    Where can we get a refund for not bringing paid features?

    Is there no one from TeamViewer reading this here???

  • R314_David
    R314_David Posts: 2
    edited November 8

    Is there any older version of Teamviewer for MAC? I mean 15.x version? Where can I download?

    Any news?

  • js4132
    js4132 Posts: 3

    I tried downloading the 14.x version from the previous versions on their website https://www.teamviewer.com/en-ca/download/previous-versions/previous-version-14x/. . When I downloaded on my Windows pc client and MacOS host I received a message saying that I could not connect to the host because it was on an older version.

  • js4132
    js4132 Posts: 3
    edited November 8

    I ended up using *bleep* until this issue is resolved

  • click4care
    click4care Posts: 1

    Hello Team,

    Kindly resolve the issue ASAP as im having same issue and for the IT Support we need copy and paste to be use for all long command prompts, Kindly update.

    Thx

    Akhil

  • R314_David
    R314_David Posts: 2

    Hey guys, the solution is install 14.X and search for updates in TV. I got the earlier version 15.47.3. This is stable and I can copy paste.😎 (MAC)

  • teamvieweruser49
    teamvieweruser49 Posts: 2

    I am also having this problem. I will not renew my license if its not resolved promptly as it is something I frequently use.

  • Nifly
    Nifly Posts: 1

    Having the same issue here. I will not renew my license if this is not fixed by the time of renewal. In the meantime you ought to make the previous version 15.x build available for download where copy-paste is working, so that users can revert back that version and not having to drop down to version 14.

  • webhoster
    webhoster Posts: 1

    Can you say something about when there will be a corrected version of Teamviewer? We have not been able to use the expensive Teamviewer version for almost 2 weeks because copy & paste does not work. This really can't be true.What practicable workaround is there?

  • Mmtop33
    Mmtop33 Posts: 9
    edited November 12

    Same problem for here. Its one thing to break a basic function like this, but to take this long to fix it is another. **bleep** shame.

  • QuadStar
    QuadStar Posts: 1
    edited November 12

    Same issue as everyone else. I found a 15.57.5 installer. After uninstalling 15.59.3 and installing 15.57.5, everything worked as expected. [removed per Community Guidelines]

  • js4132
    js4132 Posts: 3

    Had to find a download for both PC and MacOs for 15.57.5 and that worked for now

  • Kuhlma
    Kuhlma Posts: 1

    Is there any information yet as to when it will be working again? It is a lot of extra work for me to do my work every day 😣

  • Mmtop33
    Mmtop33 Posts: 9
    edited November 13

    Thanks guys. I too fixed the issue by finding a version 15.57.5 download from a 3RD PARTY SITE . You'd think the mods on here would offer this as a temporary solution, along with a download link, instead of just saying "ya we know its a problem, sit tight and **bleep**". SMH

  • teamvieweruser49
    teamvieweruser49 Posts: 2

    Any updates on when this will be resolved? I am in a situation where I can't downgrade and it's crazy that this passed QA. It's a basic feature!

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