Deleting account

MarcEngrie
MarcEngrie Posts: 1
edited November 6 in Account

hi, I have locked out my [removed per Community Guidelines] account. I had enabled 2-form authentication using an app on my phone. As I found it not handy enough I removed it without considering the consequences. (stupid me). Hence I have no access any longer to the my TV account. Note I did use this account only occasionally to help out a friend once and a while. In meanwhile, I created a new account (and use 2FA but with Google Authenticator). However I would like to delete the [removed per Community Guidelines] account but can not. So my request is: can you remove that account and let me know.

Answers

  • Akiho
    Akiho Posts: 1,375 Moderator

    Hi @MarcEngrie,
    Thank you for reaching out to the Community.

    If you are using a TeamViewer for personal use, please write an email to privacy@teamviewer.com to request the deletion of the TeamViewer account.

    Please let us know if you have any other questions about TeamViewer.

    Best regards,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター