Support mobile (Add-on)

Teuton

What is the difference between the business version and the Remote Access version with regard to the feature: Support für mobile Geräte (Add-on)?

Does it have to do with any restrictions of the Remote Access version for remote access of my PC from mobile devices?

Ying_Q

Hi @Teuton,

Welcome posting in the Community!

The TeamViewer mobile add-on is offered for the TeamViewer QuickSupport app users with Android devices. It can also be downloaded by TeamViewer Business and Remote Access license holders.

Since the TeamViewer QuickSupport is used for receiving incoming connections, if you would like to start the remote connection from a mobile device to a PC, please download the TeamViewer Remote Control app on the mobile device and activate the Remote Access license on the PC as the endpoint. I hope the information is helpful for you to understand and set up the connections.

Please update us about how it goes on your side.

Best,

Ying_Q