getting this error pls help

Answers

  • .Carol.fg.
    .Carol.fg. Posts: 1,274 Moderator ☑

    Hi @OyaisKhan ,
    Welcome, and thanks for reaching out to our Community!

    It seems that you already have TeamViewer installed on your device and TeamViewer service is running in the background.
    Is your device a Windows OS? If yes, please check the tray next to the time/date:

    image.png

    Could you provide us with more details about what is your use case? I would like to understand a little bit better what your need is (e.g., do you want to uninstall TeamViewer, do you want to open a QuickSupport from someone else but you already use TeamViewer, you have a Host and you want to use TeamViewer remote instead, etc.)

    I'm looking forward to your reply!
    Best, Carol


    Portuguese Community Moderator

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