Setup Entra ID SSO and Entra ID SCIM but unable to login

Hi,

we have a new Tensor license with SSO and i've setup SSO with Entra ID and also setup the SCIM. The user is provisioned with the correct group so the SCIM seems to be working. The SSO is setup like described in the manual and the domain is verified. When the user tries to login the user is presented a screen to create a new Entra ID Enterprise App and not use the already created app. I've tried creating a suppor ticket but no response yet. Does any of you maybe have come on this issue and made it work?

Best Answer

  • .Carol.fg.
    .Carol.fg. Posts: 1,305 Moderator
    Answer ✓

    Hi @mrkvd16 ,
    Thanks for your reply!

    We forward your message internally.
    Our support team will contact you directly via ticket to help you better. We checked with them, and further investigation is needed.

    We thank you for your patience and understanding.
    Let us know how it goes, and don't hesitate to post again in our Community whenever needed!
    Best, Carol


    Portuguese Community Moderator

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