for at least 2 hours no emails are being generated by the TeamViewer server. They are aware and are working on it. No known solution time.
confirmed as working! Actually yesterday by about 3pm CST
Having the same issue starting 24-Jan-2018. Still no emails after repeated tries on 25-Jan-2018.
Tried multiple browsers and get the same email message on each, with no resulting email, even on a computer that is currently running the app. I can get to the management console through the app, which starts a browser session, but cannot log directly in through the browser.
I can log out/in in the app so it recognizes the app/device combination but not the browser/device combination.
Cannot connect a new device to my group through the app, or log in via browser to the website on that device.
Hi @patclark
This issue should be fixed already. Can you confirm?
Thank you, Esther
This was not working for me as of 9/24/2017. I had to create a new account under a new email address. Nothing I did would send me an updated trusted device email for my new machine.
Hi,
quite confused. After disk crash (months ago ...) and Ubuntu reinstallation, I was not able to use Teamviewer client (untrusted device) and I was not able to connect to Teamviewer console (untrusted navigator).
However, I need to remotely help my mother and I was looking for an alternative, then I found this forum and I press the "me too" button. Don't know if an admin look at my account; however I've been able to login to the console and to activate the 2 factors auth.
Now, all seems to work nicely and I will be able to help my parents
Best regards
--
Fr3d
What was the "fix"? I am ahaving the same issue.
Can anyone reset their password? Haven't been able to for at least a week..
Not receiving email for reset
