Phone number error during the payment process

Irina_Luna

Hello,

I am experiencing an issue when trying to pay for the Single User license. Every time I enter my phone number during the payment process, I receive an error message, even though I’m sure the number is entered correctly.

Has anyone else faced this issue, and could you suggest how to resolve it?

Thank you in advance for any assistance!

.Carol.fg.

Hi @Irina_Luna ,
Thanks for your first post, and we're sorry to hear about the issue during payment.

Please contact our sales team for assistance - our Community team won't be able to assist you with the purchase.

Share with us how it goes, and don't hesitate to ask for help with the activation!
Best, Carol