Authentication Rejected

Richard324

Why am I suddenly receiving an 'authentication rejected' message when trying to log in or access a remote session on the TeamViewer platform? This issue seems to have appeared without any prior changes on my end, so I'm unsure if it's related to my account, the remote device, or a platform-wide problem. Could you provide guidance on what might be causing this and steps to resolve it?

alirezaasadi1971_

I am suddenly receiving 'authentication rejected' while trying to connect to the remote machine. Please advise how it can be fixed ?

zvichaim_11

Since upgrading to the latest version of TeamViewer I am getting 'authentication rejected' . Also, if I use 'easy access' the session attempts to start but then authentication fails and the session closes. Help !!

Nadin_W

Hello together,

Thank you for your posts.

In order to assist, we require more information. Could you please explain in more detail?

Which operating systems are involved? Does it happen with unattended or attended devices?

Thanks in advance.

Best,
Nadin