Keep getting the "Install limit reached" message when logging in from an approved device!
We've had a business license for several years now. It's the basic license that allows installation on 3 devices. We've installed TeamViewer on 3 devices ONLY. However, frequently, when we try logging into the host (system we're connecting to, right?), we'll receive the "Install limit reached" message. I'll log into our account & check the License page and find the the 3 devices listed haven't changed. So why do we keep getting this message?
I have enough experience with TeamViewer (over 20 years!) to know that installing it on a new device will cause this. But, in this case, no new installs have occured and the Device ID has not changed on any of the 3 devices.
I can understand having such issues with the free version of TV. But we've paid for the license and this should not happen!
Please let me know what's causing this and how you intend to resolve the issue. If you need additional information, please contact me ASAP.
Thank you for your assistance.
