Remote connection to another user

Garyh01

I just purchased the single user remote access product and do not see where I can enter another user ID for remotely connecting via their Teamviewer.

.Carol.fg.

Hi @Garyh01 ,
Welcome, and thanks for reaching out to our Community!

The Remote Access license allows you to have 3 partner devices.
You can add the 3 devices following the steps here: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/licenses/activate-and-set-up-your-remote-access-license/#:~:text=Step%203%3A%20Activate%20the%20Remote%20Access%20license%20for%20the%20remote%20device

Let us know how it goes, and if you need further help.
Best, Carol