Every time after I reboot my PC, TeamViewer wants to update again

viking56

I have v15.19.5 and update to v15.61.4. The update is successful ("Your version is up to date").

However, after I reboot my PC, TeamViewer shows that I am back to v15.19.5 and I need to update again. It happens every time after I reboot my PC.

How can I make it stay at the latest updated version??

Nadin_W

Hello @viking56,

Thank you for your post. We are sorry to hear that your TeamViewer version always jumps back.

There may be an issue during the update process. Therefore, could you please do an advanced uninstallation of the TeamViewer app? You'll find how-to-instructions in the following Knowledge Base article:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/download-and-installation/uninstall-teamviewer-remote-on-windows/#:~:text=How%20to%20perform%20an%20advanced%20uninstall%20of%20TeamViewer

Afterward, please download TeamViewer directly from our homepage and install it again.

Let us know how it goes!

Best,
Nadin