Can't Log in to my other PC

Rifqi
Rifqi Posts: 1
edited January 27 in General questions

Hallo guys, can u help me with my problem, so i can't connect to my other PC
how to solve this, i input the correct password but the system say my password is incorrect

Answers

  • Akiho
    Akiho Posts: 1,431 Moderator

    Hi @Rifqi,

    Thank you for reaching out to the Community.

    If you are referring to a random password for a connection, please note that this password will be changed, and as soon as the random password changes, the person can no longer access your device until a remote user gives you the newly generated password.

    Therefore, please double-check the password that is displayed on your other PC (remote device) to see if the password has been newly generated.

    Hint: Should you prefer a remote session without checking a random password every time, there is another connection method called unattended access. You can find more about unattended access as well as its settings in the following article: Provide unattended remote support

    Hope you find this helpful.

    Please update us on how this goes, or please correct us if there is any misunderstanding.

    Best,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター