I made a purchase for remote access on 28th January. It was done through teamviewer hk through AliPay.
Here is the info:
As of 30th January I still see free license in my console.
Also I am unable to login through the desktop application, tells me I've reached the maximum allowed devices.
Hope I can get a fix reasonably soon. Thanks!
On a side note, would the refund date still count during this period? I could imagine the case that the problem is not solved until very late, say, 15th February. Then would I be not eligible to cancel within the trial period at all?