moving device from managed group to managed device

adonde
adonde Posts: 3
in General questions

Hi . I currently use a free teamviewer account to connect between my 3 computers. I just reinstalled windows on my 3rd computer and reinstalled teamviewer as a result and for the first time ever, I noticed that this time around, this 3rd computer's name was added to "managed group" instead of "managed devices" along with the other two computers. What happened during the installation phase? I don't think I made any modifications to the installation, so I don't know why all the previous times of reinstalling windows and teamviewer, it never showed up under managed group. Anyone have any ideas?

Answers

  • adonde
    adonde Posts: 3

    Sorry, actually the other PCs show up under my group but the 3rd one shows up under my managed devices. Is there a way to move them all to "my group"?

  • Mark_Zech
    Mark_Zech Posts: 14

    Pick the device and hit the move option and confirm to put it in the right group.

  • adonde
    adonde Posts: 3

    I'm not sure where the "move" option is?? I've tried to right click but there's no options to change it's category and I've tried to drag but that doesn't work either

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