why is setup access to my own devive not available

Best Answer

  • .Carol.fg.
    .Carol.fg. Posts: 1,350 Moderator ☑
    Answer ✓

    Hi @rebourge,
    Thanks for your question and welcome to our Community!

    Do you mean in the Home menu on the Getting Started field?
    If yes, it just means that you have already set the device for remote control, so it's checked out from the starter list.

    image.png

    Let us know if this information was enough to help you.
    And don't hesitate to post again if you have other questions.
    Best, Carol


    Portuguese Community Moderator

Answers

  • rebourge
    rebourge Posts: 3

    There's a line across: Set up remote access on this device

  • .Carol.fg.
    .Carol.fg. Posts: 1,350 Moderator ☑
    Answer ✓

    Hi @rebourge,
    Thanks for your question and welcome to our Community!

    Do you mean in the Home menu on the Getting Started field?
    If yes, it just means that you have already set the device for remote control, so it's checked out from the starter list.

    image.png

    Let us know if this information was enough to help you.
    And don't hesitate to post again if you have other questions.
    Best, Carol


    Portuguese Community Moderator

  • rebourge
    rebourge Posts: 3

    Hi,
    No it's the reverse from your screen shot above.
    There's a check mark beside "Setup remote access on the device" and there's a line through it.
    I guess I miss interpreted what it meant. I thought it meant I wasn't allowed to set it up; but I guess it means that part was done.
    And, I was able to connect remotely. Sorry.
    Thank you for your reply.

  • .Carol.fg.
    .Carol.fg. Posts: 1,350 Moderator ☑

    It's our pleasure to help @rebourge! 😄

    I'm happy to hear get it clarified for you.
    Don't hesitate to post again whenever needed.

    Have a great day!
    Best, Carol


    Portuguese Community Moderator

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