teamviewer-config crash on 15.62.4 Ubuntu 24.04

SGuzzo · 2025-02-05T22:20:22+00:00

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Using the latest version 15.62.4 of TeamViewer on Ubuntu 24.04 as well as Linux Mint 22, I am unable to configure the client remotely using the command line command 'teamviewer setup' as this crashes. Examining the stack trace generated in the teamviewer log shows that this uses the /opt/teamviewer/tv_bin/teamviewer-config executable, and simply running the command crashes as well.

I downleveled to 15.61.3 and this command works as expected, so the issue seems to have appeared in 15.62.4.

Examples:

[opt:atst@castor:~]$ sudo teamviewer setup

terminate called without an active exception
Aborted

[opt:atst@castor:/opt/teamviewer/tv_bin]$ ./teamviewer-config
terminate called without an active exception
Aborted (core dumped)

Looking in the log files, the teamviewer stack backtrace looks like the following. I was unable to do any meaningful gdb debugging as there are no symbols:

/opt/teamviewer/tv_bin/teamviewer-config[0x6d449e]
/opt/teamviewer/tv_bin/teamviewer-config[0x6d28f1]
/opt/teamviewer/tv_bin/teamviewer-config[0x6e8349]
/lib/x86_64-linux-gnu/libc.so.6(+0x45320)[0x763698a45320]
/lib/x86_64-linux-gnu/libc.so.6(pthread_kill+0x11c)[0x763698a9eb1c]
/lib/x86_64-linux-gnu/libc.so.6(gsignal+0x1e)[0x763698a4526e]
/lib/x86_64-linux-gnu/libc.so.6(abort+0xdf)[0x763698a288ff]
/opt/teamviewer/tv_bin/teamviewer-config[0x120269e]
/opt/teamviewer/tv_bin/teamviewer-config[0x1201837]
/opt/teamviewer/tv_bin/teamviewer-config[0x120185f]
/opt/teamviewer/tv_bin/teamviewer-config[0x4ba0ae]
/opt/teamviewer/tv_bin/teamviewer-config[0x4aee06]
/opt/teamviewer/tv_bin/teamviewer-config[0x4af948]
/opt/teamviewer/tv_bin/teamviewer-config[0x4b031f]
/opt/teamviewer/tv_bin/teamviewer-config[0x4a9961]
/opt/teamviewer/tv_bin/teamviewer-config[0x4aa0fb]
/opt/teamviewer/tv_bin/teamviewer-config[0x4aa37c]
/opt/teamviewer/tv_bin/teamviewer-config[0x4aa7dc]
/lib/x86_64-linux-gnu/libc.so.6(+0x2a1ca)[0x763698a2a1ca]
/lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0x8b)[0x763698a2a28b]
/opt/teamviewer/tv_bin/teamviewer-config[0x4a61c1]

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Comments

emmenlau

Also, I downgraded to the older version as suggested:

sudo apt install teamviewer=15.58.4

But when I use the command line setup to associate the machine to my account, it repeatedly says:

There was a connectivity issue. Please check your internet connection and try again.

emmenlau

I have the same problem with teamviewer_15.62.4_amd64.deb on two machines with Ubuntu 24.04.2 LTS (with all updates installed). And there are more similar reports, for example in https://community.teamviewer.com/English/discussion/140120/tried-installing-teamviewer-on-ubuntu-24-04-1-amd64-but-not-able-to

jjolidon

If you need a previous version you can install the current latest from the website, then force downgrade with

apt install teamviewer-host=<version>

Where <version> is a known-good version, like 15.61.3.

You may also need to adapt the package name to teamviewer if you're not using the full package.

Beware of upgrades, though - but if you're only concerned with the setup failing it should be fine if it upgrades after you've run it.

Vento

Dear Community Guidelines, you are shooting your own foot here IMHO!

Vento

Same problem here… I had to go back to teamviewer_15.58.4_amd64.deb to make it work.

I've uploaded that .deb to [removed per Community Guidelines] in case you don't have it.

(Link expires 2025-03-11)

Download/use at your own risk, however I can assure you it's the original .deb I've downloaded from teamviewer.com some time ago.

Cheers… Vento.

jrecasens

same issue here, I am trying to setup and I am getting the same error

teamviewer setup --grant-easy-access --assign-to $USERNAME --password $PASSWORD

terminate called without an active exception

Aborted (core dumped)

fra6els

Same problem:
# teamviewer setup

terminate called without an active exception
Aborted (core dumped)

To Teamviewer Support:

Please add links to download a working 15.x version; which version 15.x is known to run without this bug?

jjolidon

We are affected too. This does not seem to affect teamviewer unassign and teamviewer assignment.