Can you cancel my free trial?

SallyW

Been all over website signing in multiple times doing it all repeatedly. Chat robot unresponsive. Cannot create a support ticket -

{"code":"internal_error","message":"We're sorry, but something went wrong."}

Called support and after confirming I am a free user was hung up on multiple times.

Haven't even used the software for anything…

Akiho

Hi @SallyW,

Thank you for reaching out to the Community.

If you can access a TeamViewer customer portal, please try to raise a request via the customer portal.

If you encounter any issues while accessing a customer portal, please try again to contact our Customer Support team during your local business hours.

Thanks in advance for your understanding.

Best,

Akiho