Problem my license!

Zhdankin

Hello! My problem is here link. I sent this https://support.teamviewer.com/en/support/tickets/[Removed as per Community Guidelines] 3 days I am not working! My license is always busy on the server Teamviewer! I have 2 pc. Both are not working! I need a help!

JenW

Hi @Zhdankin,

Thank you for your post!

For your information, we removed the ticket number from the link for security and privacy purposes.

We confirm that your ticket has been assigned to the dedicated team and that they are currently working on it.

We apologize for the inconvenience caused.

Best,

Jen

Zhdankin

How long time do you need? I need maximum faster! I dont work 3 days! Problem is 100% your! I need a help. All Tickets is done.

Zhdankin

I have tested only new 1 pc now(new notebook win11). I connected this laptop via trusted devices in TeamViewer, authorized this laptop. After that, I decided to connect to one of the clients, it said that I can't connect, in the TeamViewer properties it appeared that the line is busy, the license.

After that, I can't connect to any other computer, it says that the license is busy, even if I completely remove Windows and turn off the laptop. This is a non-process hanging on the computer or the system - this is something hanging on your server with my license

Zhdankin

because of the tests I spent all the free movement for the license!

Zhdankin

I need to work!!!

Zhdankin

This notebook is shutdown!!! I try to connect my pc and i see this

Your server is busy my license!

JenW

Thank you for the detailed information @Zhdankin!

We have forwarded them to the team that is currently investigating your case.

We will update you directly in the ticket.

We thank you for your patience.

Best,

Jen

Zhdankin

Why do you ignore my tickets? 1 days is gone! I sent yesterday in my account

Zhdankin

Ok i wait. I recorded everything troubles in the ticket.

Zhdankin

**bleep**? I cannot send message!

Zhdankin

I'll sue you!