My son needs to change his PC. On the old PC, he used QuickSupport with a specific TeamViewer ID. The new PC will generate a different TeamViewer ID. How can I add this new ID to the list of allowed IDs?
Hi @darioMasiero, Thanks for the additional question!
According to the announcement TeamViewer Remote’s Free Version Redesign, if you're setting up unattended access (via Host or full client), there is a limitation of three managed devices. However, outgoing attended connections (QuickSupport, session links, bookmarked devices) do not have a limitation.
I hope it helps! 🍀😄 Best, Carol
Hi @darioMasiero, Thanks for your question! It's a pleasure to see you in our Community!
Our article https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/remote-control/provide-attended-remote-support/ has a step-by-step guide on how to connect remotely via QuickSupport.
Let us know how it goes if you have further questions. Best, Carol
Hi Carol, Thanks for your reply. I'm using the free TeamViewer license. Are there any limitations on the number of TeamViewer IDs I can connect to?
Thankyou very much!
