My son needs to change his PC. On the old PC, he used QuickSupport with a specific TeamViewer ID. The new PC will generate a different TeamViewer ID. How can I add this new ID to the list of allowed IDs?
Hi @darioMasiero, Thanks for the additional question!
According to the announcement TeamViewer Remote’s Free Version Redesign, if you're setting up unattended access (via Host or full client), there is a limitation of three managed devices. However, outgoing attended connections (QuickSupport, session links, bookmarked devices) do not have a limitation.
I hope it helps! 🍀😄 Best, Carol
Thankyou very much!
Hi Carol, Thanks for your reply. I'm using the free TeamViewer license. Are there any limitations on the number of TeamViewer IDs I can connect to?
Hi @darioMasiero, Thanks for your question! It's a pleasure to see you in our Community!
Our article https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/remote-control/provide-attended-remote-support/ has a step-by-step guide on how to connect remotely via QuickSupport.
Let us know how it goes if you have further questions. Best, Carol
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