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email address is already in use

Hello

I created an accound for one of my users. Then I suppressed this user.

The user erased his email confirmation.

The user don't show up anymore in the list of accounts (and it makes sense).

Now I want to recreate it, but says the email address is already used.

I tried to go in the "add an existing account" (https://login.teamviewer.com/cmd/joincompany) and it says I cant add a company.

Many thanks

Best Answer

Answers

  • it worked just fine. The only thing that was not clear in my opinion, was that it's the user that needs to click the link not the administrator.

    Thanks. Best Regards