Accessing a remote Mac with my Windows PC

Slidedude

Both my PC an the remote Mac says the versions of TeamViewer are the most current. We are using the free version. When I try to connect to the remote Mac, I get an error message telling me that both versions need to be on the latest version. Any guidance would be appreciated! TIA

Ying_Q

Hello @Slidedude,

Thank you for sharing your connection with us!

If TeamViewer prompts you to update its version, we strongly suggest that you check the operating system on both Windows and Mac PCs and cross-check the Supported operating systems for TeamViewer with the respective operating system to determine its compatibility.

And of course, we could also check out TeamViewer compatibility by having you share the current PCs' operating system. Hope to hear from you and help you out!

Best,

Ying_Q