can't click on remote

Greg_G · 2025-08-07T18:30:14+00:00

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Greg_G

I can connect to the partner computer and see the shared screen but can't click on anything

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Ying_Q

Hello @Greg_G,

Welcome to the TeamViewer Community! It is nice to see you join our forum!

I would like to ask additional information about your remote connection. When you connected to the remote device, was it a PC or a mobile device? What is the make or manufacturer of the device?
Did TeamViewer prompt any message during the remote connection?

Best,

Ying_Q

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