HelloI cannot see our client groups, in account management, also lack groups list in application window "computers and contact". I'm a Owner of a license.
I contacted TeamViewer Support to double check about backing up content.
"Thank you for contacting TeamViewer. That is not possible at this time with TeamViewer. I will forward your suggestion to our product management."
I am wondering what would happen if the company re-branded and everyone got new email address. Is there no way to migrate existing info?
The answers for your questions.
Yes i loged into the Managment Console.
Yes i'm listed as a company administrator in the managment console.
No there is not another administrator.
PS I'm wonder is there a some possibility to backup existing contacts and computers list? if answare is yes please explain me how to make a backup.
Sounds like you need to share the group with your user account. Being a company admin does not give you access to ALL groups by default.
Edit the group share, a pop up will give you option to add your account.You may need to login as a different admin to do this.
