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TeamViewer won't establish connection

We are using TeamViewer 10 with a coporate license on several headless machines in the field. One site has recently started failing to connect.The system shows online in the TV Computers & Contacts, but when we try to establish a connection the status indicates Connecting to Partner, then Connecting... and then back to Readt - never gets to Authenticating.

How can we reset without having to send someone out to the site to reset the computer or restart TV?


  • We have a similar problem where after logging off the pop up screen comes on the host computer and says thanks for using TeamViewer but then no one can log back on until someone gets to the host computer and closes the dialoge box.  It is really frustrating.

    WOULD love to see a solution.

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