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I have given my ID and password but the guy cannot connect

I have given my id and password to my friend but he cannot connect to me.


  • iainwels
    iainwels Posts: 121 ✭✭

    Hello Barry-buckland,

    What is the message that he gets? It could be that he is on a lower teamviewer version or something else!

    Thank you for using teamviewer.

    With kind regards, Met vriendelijke groet,
    Iain Wels,
    If you found this helpfull please verify it as an solution, so it could help other people
  • Dear Barry-buckland ,


    witch version of TeamViewer are you using and witch version is yout friend unsing?