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I have given my ID and password but the guy cannot connect

Barry-buckland

I have given my id and password to my friend but he cannot connect to me.

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Comments

adiko01

Dear Barry-buckland ,

witch version of TeamViewer are you using and witch version is yout friend unsing?

adiko01

iainwels

Hello Barry-buckland,

What is the message that he gets? It could be that he is on a lower teamviewer version or something else!

Thank you for using teamviewer.

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