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I have given my ID and password but the guy cannot connect

I have given my id and password to my friend but he cannot connect to me.

Comments

  • iainwels
    iainwels Posts: 121 ✭✭

    Hello Barry-buckland,

    What is the message that he gets? It could be that he is on a lower teamviewer version or something else!

    Thank you for using teamviewer.

    With kind regards, Met vriendelijke groet,
    Iain Wels,
    ICT-Support
    If you found this helpfull please verify it as an solution, so it could help other people
  • Dear Barry-buckland ,

     

    witch version of TeamViewer are you using and witch version is yout friend unsing?

     

    adiko01