2 factor authenticator lost and lost recovykey

Kylian

Hello, after factory resetting phone, i lost my 2-factor authenticator code generator, i also do not have access to a back up code.

I have calt phone support to create a post to have my issue resolved.

Please help me

Thank you.

Jonathan

Hello Kylian,

Thanks for your post!

Please have a look at the following solution for assistance with your question.

https://community.teamviewer.com/t5/TeamViewer-12/lost-recovery-code-and-wiped-phone/m-p/9498#M4965

All the best,

Jonathan