allowing remote control where is the pw ?

erickb

I want to get a support 

if I open teamviewer 13 beta , in Allow  Remote Control I get an ID but there is no password 

how can I get the password ?

 

thanks

Esther

Hi again,

can you change the part I´ve marked in yellow to secure (6 characters)?

You can remove the black dots under Mot de passe if you don´t want to have a personal password.

I hope that helps you, Esther

Esther

Hi @erickb

It looks like your randon password is disabled.

You can enable the random password for spontaneous access in the TeamViewer options --> Security --> Password strength --> choose at least Secure (6 characters) 

Otherwise you can connect via the personal password, which has been set for your device.

All the best, Esther

erickb

erickb

my screen is not at all the same than yours , I cannot choose a random password, there is already a password *****   but no idea what it is

i'd like to remove that hidden password and get a random password each time


thanks

Esther

Hi again,

can you change the part I´ve marked in yellow to secure (6 characters)?

You can remove the black dots under Mot de passe if you don´t want to have a personal password.

I hope that helps you, Esther

erickb

now it works :smileyhappy:


many thanks !

zabasj

I CANT EVEN OPEN THE OPTIONS PAGE WHEN I TRY I GET "the options dialog is protected with a password. Please enter the password to access the options dialog." but i dont know the password bc its not shown on my screen. ive tried my personal logon password for teamveiwer but that doesnt work either.