Can't connect to a remote device

albina

When connecting to a remote device says "ready to connect (secure connection) the following "connect to partner" next to "connection" and that's it...the recording of "identification," no

Iain_wels

Hello albina,

Is there a way to put the language in english on your console? Did you look for a popup in gthe background, had that problem a couple of times that a popup pops up behind the application on the home screen.

I hope this helps,

Thank you for using teamviewer!

albina

From the very beginning:

Partner connected

I go to the console

Click the connect button

then the process is not.

then to be a process of identification and connection,but about 1:30 in the morning in Moscow, it is not happening

no pop-UPS no