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Can't connect to a remote device

When connecting to a remote device says "ready to connect (secure connection) the following "connect to partner" next to "connection" and that's it...the recording of "identification," no1.jpg2.jpg3.jpg


  • Iain_wels
    Iain_wels Posts: 54 ✭✭

    Hello albina,

    Is there a way to put the language in english on your console? Did you look for a popup in gthe background, had that problem a couple of times that a popup pops up behind the application on the home screen.

    I hope this helps,

    Thank you for using teamviewer!

    With kind regards, Met vriendelijke groet,
    Iain Wels,
    If you found this helpfull please verify it as an solution, so it could help other people
  • From the very beginning:

    Partner connected

    Скриншот 10-11-2017 142949.jpg

    I go to the console

    Скриншот 10-11-2017 142427.jpg

    Click the connect button

    Скриншот 10-11-2017 143738.jpg

    Скриншот 10-11-2017 144117.jpg

    then the process is not.

    then to be a process of identification and connection,but about 1:30 in the morning in Moscow, it is not happening

    no pop-UPS no