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Hi,

I am getting this problem on versions 13,12,11,10

9 and 8 are working ok but because the other machines im trying to connect to are a higher version, it asks to upgrade before being able to connect.

This is what i have done:

I have tested v13 on another laptop to mine and it works fine.

I have flushed my dns settings.

I have uninstalled reinstalled different versions and same version

I have uninstalled my antivirus and that hasnt made a difference as that seemed the only common difference between my laptop and the other

I have tried using both wifi and ethernet. both do not work

My colleagues can work successfully on their own machines

I have tried stopping services and starting services in temaviewer. Also dleting regedit detials.

ANY HELP WOULD BE GREAT!!!!

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CharlieLomax

Hi,

Thanks for replying

Why would TV 8 and 9 both work but as soon as I goto V10 to V13 they all dont work?

If it was my computer, surely it would block all versions?

Kind Regards

DomLan

Hi @CharlieLomax,

you say: "My colleagues can work successfully on their own machines"

Try to check if you have different settings for proxy system; check also if your traffic is altered by systems like Fiddler or WireShark. Check also your host config file for settings to TeamViewer ips address.

In any case, take a look at TV's logs: here you can find reasons for unsuccesfully connections.

Let me know.

Regards