We want to use Teamviewer in a Citrix (terminal services) environment. We do not want our users to see this pop-up, not even once. Is there some way to suppress it?
Hi @catdroid
Thank you for your question.
Please try the following:
To disable the dialog box upon installation, please close TeamViewer completely and make sure that all TeamViewer services that might be running on your system have been stopped.
After that, please open the registry editor and add the following DWORD entry:
For version 10 or higher:
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TeamViewer\DefaultSettings]"HostInfoDialog"=dword:00000000[HKEY_LOCAL_MACHINE\SOFTWARE\TeamViewer\DefaultSettings]"HostInfoDialog"=dword:00000000Located in HKEY_CURRENT_USER\Software\TeamViewer\VersionXValue 1 = ShowValue 0 = Don’t show
For version 9 or lower – replace X with version number:
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TeamViewer\VersionX\DefaultSettings]“HostInfoDialog"=dword:00000000[HKEY_LOCAL_MACHINE\SOFTWARE\TeamViewer\VersionX\DefaultSettings]"HostInfoDialog"=dword:00000000
Let me know, if this helps. If yes, please accept my reply as a solution.
Best,
Esther
THis works fine for a PC but how do I do the same for a Mac? Why doesn't clearing the 'Don't show this dialog again' tick box achieve the desired result? It didn't work in TV11 either!
Hi, I'm running TV 12 and my registry does not have that entry at all, but I also want to suppress this popup. Any ideas???
Hi @jeffslim,
Have you tried adding the voice manually? Via right mouse button
Hope this help
Regards
I think the AutoStartGUI key set to 0 worked for me! So that's the solution for version 12 if you guys have that!
Me again ... I have to push TeamViewer out to maybe 50 computers; is there a script I can run to write this registry change?
Located in HKEY_CURRENT_USER\Software\TeamViewer\VersionXValue 1 = ShowValue 0 = Don’t show
So, for version 12 we would write
[HKEY_CURRENT_USER\Software\TeamViewer]
"12"=dword:00000000
How do you suppress the popup on a Mac? This solution seems very Windows/PC based.
For Teamview 15, here's how you suppress it:
"HostInfoDialog"=dword:00000000
Works good for Group Policy / GPO as well.
Hi
Do you have a fix for suppressing on Mac?
The "fix" of editing the registry does work but this has been going on since at least 2017 and now it's 2020, ver. 15 and it's still an issue? Why not just do away with the check box if you have no intention of ever making it functional? When deploying to numerous machines it would be super-nice if you didn''t have to go through and edit every registry. Can't this be implemented in the software?
Hi,
You need to write a key to the Team Viewer plist to suppress the dialogue box.
You can add the below line in a script or run it as sudo (admin account) in terminal
/usr/bin/defaults write /Library/Preferences/com.teamviewer.teamviewer.preferences.plist UnattendedAccessWizardShown -integer 1
or use custom settings within your MDM to deploy the below-managed key.
<?xml version="1.0" encoding="UTF-8"?><!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"><plist version="1.0"><dict><key>UnattendedAccessWizardShown</key><integer>1</integer></dict></plist>
Credit to the below blog for the custom host module script;https://aporlebeke.wordpress.com/2019/07/02/deploying-custom-teamviewer-host-module-with-premium-license-on-macos/
ThanksRikky
For us, this works on macOS Big Sur to suppress the "Information" popup dialog box:
/usr/bin/defaults write /Library/Preferences/com.teamviewer.teamviewer.preferences.plist HostInfoDialog -integer 0
