Web Interface vs. Beta-Client

f1database Posts: 2

I upgraded both of my PCs to the new Beta version and all is running smoothly with the Android Apps now. But the Web-Interface tells me, that my Client isnt up to date and is not supporting the webinterface. Is that always with the Beta-Version?

Best Answer


  • Same problem here. Any Solution?

  • also have the same issue. Unable to use the webclient after i updated my PCs to the teamviewer 12 beta.

  • Julia
    Julia Posts: 290 Staff member 🤠


    Thank you for your message.

    This is currently a bug in our Management Console - our development is already working on it.

    A workaround is to use the fullversion. If you are not allowed to install it on the computer we recommend you to choose "run" instead of an installation.

    I will inform you, when we publish a fix for that.


    Senior Support Engineer - 2nd level Support
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  • It's working now, thanks for the update. 

  • Thank you for your fast update :-)