TeamViewer 12 to TeamViewer 13 Upgrade Question

rbadger20012001
rbadger20012001 Posts: 4
edited May 2023 in General questions

I have started receiving message boxes indicating our TeamViewer 12 corporate license is about to expire. We are between renewal anniversary dates. I am wondering if we are eligible for a free TeamViewer 13 upgrade, pro-rated upgrade, or paid upgrade? I am also curious to know if there is documentation available for this process. Thank you in advance for your assistance regarding these questions.

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