Remote connections from India

David_Babi

Hi,

We are in Spain, but we work with a partner who are in India... They are trying to connect with us, but the team viewer software returns to them an error (Unable to connect / Reason Unknown).

There are any limitation to connect from India to Europe?? We must enable their connection in our white lists?? Please, could you provide some idea??

Thanks in advance!!!

Regards,

David.