Quick Support: Assigned User Ticket
We recently purchased a premium license and created the users who will operate. We've also created a custom QuickSupport module, and here's a question:
Through this custom QuickSupport, when the computer being remotely controlled opens the application, the created section ticket is always automatically assigned to the primary user of the license and is not displayed when we log in with our personal accounts on login.teamviewer.com.
I wonder if it would be possible to configure QuickSupport so that it does not assign the ticket created to any license user so that everyone can view it, and who is immediately available to make the connection.Thank you.