Crashes in windows 10

prpdoprado

Every time I use the team viewer in windows 10, clicking on something it locks and says (it is not responding).

Example: I click to add the ID, it locks and it returns, it puts the password, it locks and returns, when it opens the control screen, every action (click) that realizes it locks and returns and so it goes.

Thank you!

Julia

Hi prpdoprado

Please install our new version 12 and try it again - does the problem still occur in the new version?

exceptionti2016

I have installed the version 12.0.75813 and I'm with the same problem.

What can I do to solve it?

Julia

Hi,

Which Windows version is isntalled and what is the exact error message?

exceptionti2016

Hi,

I'm using Windows 10 too. And I'm with exactly the same problem of prpdoprado.

My TeamViewer's version installed is 12.0.75813.

Julia

Hi all,

Is it possible to establish a connection or is TeamViewer just crashing as soon as you want to click something within the GUI?

Passegua

Me too. I had to uninstall TeamViewer since on Windows 10 it crashes as soon I try to open it.