Is it possible to include the description of a service queue request in the email notification?
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BPC-Support
Posts: 4 ✭✭
I'm hoping there's a way to include the description in the notification email sent when a user submits a service request? is this possible?
Currently, the email contains only the name of the user, session code, time and Teamviewer's contact info.
How can I include the user-entered description as well?
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