Can't long into my account

I couldn't login to my account. So I changed my password. The change was accepted, but I still cannot login from my laptop to access my desktop. What's up?

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martinel2099

I just tried to connect while looking at the device i was trying to connect to. It says "incoming connection" which starts off as a good sign, but then says "protocol negotiation failed, please try again".

Don't know what's up with this thing today.

Lissy

I am able to connect as long as I am not on WiFi to my devices but anything on WiFi I can’t. I was just able to remote connect to all my devices last night, but since tells me it can’t connect

Neuspeed373

same issue can see both computers as online but can't get in to them

martinel2099

I'm having the same problem. I was able to remote into my PC from my mobile phone earlier today but since then I have not been able to.

Since then I've restarted my mobile device and PC. I've also reinstalled the software on my mobile device and logged back in. Still no luck.

loanexpert21

So strange. Suddenly I was able to get to my desktop PC. I don't know what I did to make that happen.